The UP government’s Dial-100 project

The following article is based on my own interpretation of the said events and/ or publicly available information. Any material borrowed from published and unpublished sources has been appropriately referenced. I will bear the sole responsibility for anything that is found to have been copied or misappropriated or misrepresented in the following post.

Priyank Begani, MBA 2016-18, Vinod Gupta School of Management, IIT Kharagpur

The UP Chief Minister, Akhilesh Yadav is going all guns blazing to make UP a safer place for abode.  The integrated emergency services UP-100 project is making a big difference in the rural areas of Uttar Pradesh. The Dial 100 service, government officials claim, would ensure that police reach the crime scene in 15 minutes in both rural and urban areas. With a centralised calling system, as per the police officials, around 300 employees will be available round-the-clock to answer emergency clocks in the ‘UP 100’ vehicles that includes Boleros and Innovas

This Samaajwaadi party driven project is  already showing encouraging results in empowering women in a state notorious for its law and order troubles and gender inequality. The ‘UP 100’ vehicles have attended 2.12 lakh calls in the last 50 days. Of these, 5600-odd calls have been from women complaining of sexual harassment, half of them being assaults, abuse and even a dozen acid attacks. UP 100’ vehicles claim to have saved 59 people from committing suicides in last 50 days after their near and dear ones called cops anticipating such attempts.

All in all, this initiative will lead to women empowerment in the true sense, giving the accountability to the female community. The best part is that Outsourced call attendants are all women with an idea to speak with sympathy and empathy to callers and not with a typical police mindset.





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